Terms And Conditions

Acceptance OF Terms

When you visit Beacon Digital Marketing (The website) you agree to abide by the terms and conditions and you consent to our privacy policy. If you don’t agree to any of the terms and conditions mentioned in this document, you should not go ahead with any service/products from us and leave this website immediately. You agree that you will not be making use of this website for unlawful purposes and would bear in mind all the laws and regulations. You agree to not use this website in a way that may impact its performance, corrupt the content or in any way hinder the functionality of this website. You also agree to not compromise the safety of this website or trying to enter restricted areas of this website.

You consent to be entirely responsible for any claim, liability, expense, costs and losses that include legal fees by us which starts from violation of the mentioned terms and conditions.

SMS/TEXT OPT-IN

By voluntarily opting in, users agree to receive recurring marketing and promotional text messages from Beacon Digital Marketing LLC. Messages may include service promotions, special offers, discounts, new service announcements, and business updates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive SMS marketing messages is not a condition of purchasing any product or service.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For support, contact info@beacondigitals.com or call (307) 999-4771.

Privacy Policy: https://beacondigitals.com/privacy-policy/

Revision Policy

Beacon Digital Marketing gives you assurance regarding unlimited revisions according to your particular packages. Clients can ask for revisions as per the package and no extra fee will be charged. However, design and concept will remain identical and the customer can post revision on any one of the provided options. Revision on numerous options is either inadmissible or will be charged discretely. Normal Revision reversal time would be 48 to 72 hours for logo and website design, 3 to 5 days for video animations, and the timeline for software, apps and games may vary depending on the revision scope. Similarly, the timelines for functionality and Development revisions may also differ contingent on the scope of work. The timeline for the revision of digital marketing strategy varies upon the involved research, mediums, budget and overall plan size.

New Order Turn Around Time

Turnaround time refers to the time in which your design concepts are furnished to your account area against your package purchase. For all logo new orders, the turnaround time is from 24 hours to maximum 48 hours. However, for packages with four or more logo concepts, the turnaround time is at least 48 hours after order confirmation and complete brief submission. Moreover, in the case of new website design (home/index, including revamp designs), the minimum turnaround time is 48 hours after order confirmation and complete brief submission. Please also note that the turnaround time, as pertains to website development (static website having 5 to 7 webpages) is between three to five business days. For all orders placed on Friday or Saturday, the delivery time starts from Monday. If you have chosen an illustrative logo (logos with illustration element or illustrated design), the first concept will be provided from 48 to 72 hours of order confirmation.

Refund Policy

We have a 100% money back guarantee policy. This means if you are not satisfied with the mockups delivered, you can request a full refund of what you paid. Unlike many other firms, we do not deduct any amount, e.g. “admin fees” or “overhead fees”. We wish to make refund as soon as they are requested. The refund, however, may take 5 to 7 business days to process.

To claim a refund, you are required to fill out a simple refund request form that can be provided by our customer support representative. Please note that filling up the form is mandatory and if we do not find the responses to the questions in the form to be satisfactory, then we reserve the right to deny the refund. Your responses in the form are used by our quality assurance team to understand your reasons for refund which in turn helps us improve quality of our services.

Claim Your Refund

To have your refund, follow the following steps:

You can claim your refund by:

Sending us an email at info@beacondigitals.com or call us at  (307) 999-4771

As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process.

After you have received your refund, you will not have any rights to any designs submitted by Beacon Digital Marketing.

Refunds

Beacon Digital Marketing will make refunds of the project to customer using the same payment methods that customer used to make the customer payment to Beacon Digital Marketing or via any other method specified by Beacon Digital Marketing from time to time. Beacon Digital Marketing determines that issuing a refund to Customer will avoid any dispute or chargeback.

Content Policy

Our content policy plays an important role in maintaining a positive experience for you, the client. For the usual websites and resume designs all content (images, headings, copy, text etc.) will be provided by client. In case of resume design, a client has to provide complete personal information with biography, and we do not provide any sort of content services. For an e-commerce website up to 10 to 30 sample products will be provided by us and sample product information will also be provided by client including product name, product price, and product images and shipping policy. CMS and e-commerce management will be handled by us.

Quality Assurance Policy

We do our best to meet your requirements and our designers do their best to fulfill your expectations.

We believe in providing best designs and each of our designs is well researched and well crafted.

Delivery Policy

The complete order will be sent to the mentioned account on the date stated on Order Confirmation as well as a confirmation email will also be sent. The turnaround time will be according to the package, the minimum time required is 2 business days. In case of urgent order, contact our customer support team.

Record Maintenance

Beacon Digital Marketing keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.

Customer Support

Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.

Communication Policy

Beacon Digital Marketing will not be responsible for any communication done via any other platform than “info@beacondigitals.com” or any numbers not provided by us or given on our official website. We hold full responsibility for any information held or shared through our parent company We are not responsible for any damages caused due to other contact details not provided by us. We take full responsibility of all the information provided through our official domains.

In these Sales Terms and Conditions (Sales Terms) “we”, “us” or “our” mean Beacon Digital Marketing LLC, its successors and assignees, (referred to as “we”, “us” or “our”) and you, the person, organization or entity that purchases products or related services from us (referred to as “you” or “your”), and collectively the Parties. These Sales Terms apply to all sales made by us to you. These Sales Terms are available at www.beacondigitals.com (Site).

These Sales Terms form the agreement under which we will supply products and related services to you. Please read these Sales Terms carefully. If you have any questions, please contact us using the contact details below, before you purchase products or related services from us.

You accept our Sales Terms by making a purchase from us or ticking the online acceptance box. Your purchase from us indicates that you have had sufficient opportunity to access these Sales Terms and contact us, that you have read, accepted and will comply with these Sales Terms, and that you are 18 years or older, or have the consent of a legal guardian who is 18 years or older. You must not order products or services from us if you are under 18 years of age or do not have the consent of a legal guardian who is 18 years or older. If you do not agree to these Sales Terms, you should not purchase from us.

Our Website Terms of Use set out the terms and conditions for using the Site. Our Privacy Policy sets out how we collect, use and protect your personal information. These are available on the Site.

These Terms supplement and incorporate the PayPal Terms of Service including, without limitation, the User Agreement.

1. Registration

We will provide a confirmation of account registration if you register on the Site. It is your responsibility to keep your account details confidential. You are liable for all activity on your account, including purchases made using your account details.

2. Products, Services and Orders

(a) You may order from us directly via email or as set out on the Site. We may at our discretion accept or reject an order depending on factors including availability of products or services and our ability to validate payment for the products or services.

(b) It is your responsibility to check the order details, including delivery address, product/service and pricing, before you complete your order on the Site.

(c) We will provide you with order details, which may include contact numbers, an order number, the shipping and billing ad dresses and a description of what was ordered, when you order and pay on the Site and your payment has been validated

(d) A binding agreement comes into existence between you and us once we have given you an order number. No changes to these Sales Terms will be effective unless we both agree to the changes in writing

3. Price and Payments

(a) You agree to pay the purchase price specified on the Site or our tax invoices to you (Invoices), including any deposit required. All amounts are stated in US dollars. All purchase prices include VAT (where applicable) and delivery, unless otherwise set out on our Site or our Invoices

(2) We may require payment at the time that you place your order for the purchase of a product/service, or as set out in our Invoices, plus any applicable delivery charges based on the delivery options selected by you.

(3) You must pay for the product or services by one of the methods set out on the Site or in accordance with our Invoices, including by way of debit card, credit card, electronic funds transfer or PayPal. In the event that upfront payment is required, it will be processed upon receipt of your order. In the event that a deposit is required with payment to be made in arrears, payment is required by the date set out on our Invoices. If you do not pay our Invoices by the payment date, we may cease to provide the products/services to you until we receive payment. You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If your payment is not able to be successfully processed then your order may be cancelled.

(4) We may charge interest at the rate of 2% per month on any amounts unpaid. If you do not pay by the due date, we have the right to engage debt collection services for the collection of unpaid and undisputed debt, and the right to commence legal proceedings for any outstanding amounts owed to us.

SMS Marketing Terms

By voluntarily opting in, users agree to receive recurring marketing and promotional text messages from Beacon Digital Marketing LLC. Messages may include service promotions, special offers, discounts, new service announcements, and business updates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive SMS marketing messages is not a condition of purchasing any product or service.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For support, contact info@beacondigitals.com or call (307) 999-4771.

Privacy Policy: https://beacondigitals.com/privacy-policy/

4. Artwork

(a) In the event that your order requires you to provide us with your design specifications for your product (Artwork), your Artwork is required to meet our file specifications as set out on our Site or notified to you.

(b) We will not be liable for any errors in the Artwork you have submitted to us or any errors caused by the electronic transfer of such Artwork. We accept no responsibility for Artwork submitted to us which contains errors.

(c) You are responsible for proofing and approving all products created by us for you using your Artwork.

(d) An example draft product (Proof) will be sent to you in PDF via email or post for you to review and approve or request amendments. Our Proofs are imaged using calibrated press profiles. These profiles will reproduce your chosen color when printed on our presses, however, some color shift may occur due to your chosen stock and the addition of laminating or other special coatings.

(e) You are required to respond to our request for approval within 5 business days. If you require amendments to your Proofs, we will amend these as instructed and send to you for final approval once amended.

(f) Upon approval from you, any subsequent errors in your products are not our responsibility.

(g) Although we will endeavor to ensure that requested colors are matched, we do not guarantee an exact match in color or texture between your Artwork or any other materials supplied by you and the products we create for you. While we have quality control processes in place, you acknowledge and agree that there are acceptable levels of color variation ( Color Tolerance +/-5% ) from print run to print run, from stock to stock, from back to front and between different printing processes.

(h) Trimming may vary by up to 2 mm from the Proof, specification, or print job to print job

(i) You acknowledge and agree that a variation of up to 10% in quantity is inherent in the print process. We do not accept liability regarding these variations, however, we may, in our sole discretion, reprint the shortage or provide you with a refund for the missing quantity

5. Availability

(a) All purchases made with us are subject to availability. We do our best to keep in stock most products, ensure that services supplied by us are made readily available to you, and to keep the Site up to date with availability of products or services.

(b) If certain products are out of stock or discontinued, we may from time to time substitute a product with another product of similar appearance, value and size. Where an item is substantially different, we will obtain your permission to substitute the item.

6. Cancellation

Once you have submitted an order on our Site, confirmed the details of your order and your payment is processed, you will not be permitted to cancel your order at any time and you remain bound by these Sales Terms.

7. Delivery

(a) Location: We deliver worldwide. Please refer to the delivery information on the Site to check that you are in our delivery area. If you are not in our delivery area please contact us to discuss delivery options.

(b) Cost: We offer free delivery for some products to some areas, as set out on the Site. If free delivery does not apply, a delivery fee will apply, as set out on the Site.

(c) Timing: We will normally dispatch the product within 7 business days from the receipt of your order, unless otherwise noted on the Site. Any delivery periods displayed on the Site are estimates only, based on the information provided by the delivery company. We will deliver the product to the place of delivery you specify when making your order

(d) Change: If you need to change the delivery address, this can only be done prior to submitting an order by updating your account on our Site.

(e) Method: We may deliver the products via a range of delivery methods. All deliveries must be signed for. If neither you nor your authorised representative is at the delivery address to accept delivery you will be notified, generally by the delivery company leaving a card, so that you can collect your delivery from your local post office.

(f) Title and Risk: Title in the products will not pass to you until the later of delivery, or your payment has been processed or otherwise received by us. If your payment is declined for any reason we reserve the right to reclaim the products from your possession, custody or control even if they have been delivered to you or moved from the delivery address. We reserve the right to keep or sell the products. Risk of loss, damage or deterioration to any products will pass to you once the product is delivered to the address you provide.

8. Discount Codes and Promotions

We may from time to time offer promotional discount codes, which may be applicable to products or services on the Site, and must be entered at the time of submitting your order. The conditions of use relating to any discount code will be specified at the time that it is issued.

9. Intellectual Property Rights

(a) Intellectual Property Rights mean all present and future rights in or to any patent, copyright, database rights, registered design or other design right, utility model, trade mark (whether registered or not and including any rights in get up or trade dress), brand name, service mark, trade name, eligible layout right, chip topography right and any other rights of a proprietary nature in or to the results of intellectual activity in the industrial, commercial, scientific, literary or artistic fields, whether registrable or not, including all renewals, extensions and revivals of, and all rights to apply for, any of the foregoing rights (Intellectual Property Rights).

(b) We own all Intellectual Property Rights in the Site, business, products, services and branding, as between us and you. The products contain material which is owned by or licensed to us and is protected by Australian and international laws (Materials). We own the copyright which subsists in all creative and literary works incorporated into our Materials.

(c) You must not breach our Intellectual Property Rights by, including but not limited to altering or modifying any of the Materials, creating derivative works from the Materials or using our Materials for commercial purposes such as onsale to third parties.

(d) By submitting any artwork, design files, or other materials to us for the purpose of producing your order (Client Materials), you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, publish, display, and distribute the final printed products incorporating the Client Materials for our marketing, promotional, portfolio, and advertising purposes. This includes, but is not limited to, use on our website, social media, online advertising, printed marketing materials, sample kits, and any other promotional channels. You acknowledge and agree that this license is irrevocable, cannot be withdrawn once granted, and we are under no obligation to cease, remove, or modify any materials that have been used or published.

10. Dispute

Your feedback is important to us. We seek to resolve your concerns quickly and effectively. If you have any feedback or questions about our products or services, please contact us. If there is a dispute between the Parties in relation to these Sale Terms, the Parties agree to the following dispute resolution procedure:

  • The complainant must tell the respondent in writing the nature of the dispute, what outcome the complainant wants and what action the complainant thinks will settle the dispute. The Parties agree to meet in good faith to seek to resolve the dispute by agreement between them (Initial Meeting).
  • If the Parties cannot agree how to resolve the dispute at the Initial Meeting, any Party may refer the matter to a mediator. If the Parties cannot agree on who the mediator should be, the complainant will ask the Law Society of New South Wales to appoint a mediator. The mediator will decide the time and place for mediation. The Parties must attend the mediation in good faith, to seek to resolve the dispute.

Any attempts made by the Parties to resolve a dispute pursuant to this clause are without prejudice to other rights or entitlements of the Parties under these Sales Terms, by law or in equity.

11. Consumer Law, Return, Refund and Exchange Policy

(a) ACL: Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth) and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of services by us to you which cannot be excluded, restricted or modified (Statutory Rights).

(b) Goods & Services: If you are a consumer as defined in the ACL, the following notice applies to you: “Our goods and services come with warranties and guarantees that cannot be excluded under the Australian Consumer Law (Consumer Guarantees). You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You are also entitled to have services remedied if they are not rendered with due care and skill or they are not fit for purpose and the failure does not amount to a major failure.”

(c) Nothing in these Sales Terms excludes your Statutory Rights as a consumer under the ACL. You agree that our liability for goods provided to a person or entity defined as a “consumer” under the ACL is governed solely by the ACL and these Sales Terms. We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

(d) Warranties: Seller: Except for your Statutory Rights, all material and work is provided to you without warranties of any kind, either express or implied, and we expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose. Manufacturer: Products may come with a manufacturer’s warranty. The manufacturer’s warranty is in addition to but may overlap with any rights and remedies you may have under applicable law, including any Consumer Guarantees. If you are not considered a “consumer” within the meaning of the ACL, the manufacturer’s warranty may be your sole remedy. You should check the manufacturer’s warranty, as many manufacturers’ warranties do not apply in a business or commercial setting. Please contact the manufacturer if you would like to make a claim under the manufacturer’s warranty.

(e) Repair, replacement or a refund: If you wish to seek repair, resupply, replacement or a refund for a product or service, you must contact us within 7 days of receipt of your products/services and we will explain the requirements to you. This may include you providing proof of purchase and evidence of the faulty product to us.

(f) Refund: If you are entitled to a refund, we will only give you the refund once evidence of faulty product is received by us, or we have received the product at our warehouse and inspected it and assessed whether it is eligible for a refund under these Sales Terms. Any refund we make will be by the same payment method used to purchase the product or service.

(g) Packaging: You must adequately package any product you are returning for our collection to ensure that it is not damaged during return delivery to our warehouse. We will arrange for any products you want returned to be collected, usually within 5 business days.

(h) Duty of care: You have a duty of care for the product while it is in your possession. If you damage products, then subsequently return the products, you may be liable to pay to repair the product to its original condition. In these circumstances, where a repair is not economically viable, no refund will be made

(i) Change of mind: We will only accept returns for change of mind or circumstances pursuant to our cancellation policy set out in clause 4 (d) of these Sales Terms.

12. Limitation of Liability and Disclaimers

(a) While the information and material contained on the Site is believed to be accurate and current, it is provided by us in good faith on an “as is” basis, and we and our directors, officers, employees, contractors and agents accept no responsibility for and make no representations or warranties to you or to any other person as to the reliability, accuracy or completeness of the information contained on the Site.

(b) Certain legislation including the ACL and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of goods or services to you by us via the Site which cannot be excluded, restricted or modified. Our liability is governed solely by the ACL and these Sales Terms.

(c) To the extent permitted by law, we exclude all conditions and warranties, except for your Statutory Rights including but not limited to:

  • we expressly disclaim any implied or express guarantees, representations or conditions of any kind, which are not stated in these Sales Terms;
  • we take no responsibility for, and will not be liable for the Site or the products or services being unavailable; and
  • we will not be liable for any loss, damage, injury, death, costs including legal costs, or expense whether direct, indirect, incidental, special, consequential and/or incidental, including loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation, use or any indirect, remote, abnormal or unforeseeable loss, or any loss or damage relating to business interruption, loss of programs or other data on your information systems or costs of replacement goods, or otherwise, suffered by you or claims made against you, arising out of or in connection with the Site, inability to access or use the Site, the products, the services, the late supply of products or services, or these Sales Terms, even if we were expressly advised of the likelihood of such loss or damage

(d) To the extent permitted by law, our total liability arising out of or in connection with the products, the services or these Sales Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the total price paid by you for the purchase of products and/or services under these Sales Terms.

(e) This clause will survive termination of these Sales Terms.

13. Amendment

These Sales Terms may be amended from time to time; we will provide you with 14 days’ notice of the varied Sales Terms. Your purchase from us following any such amendments will be deemed to be confirmation that you accept those amendments. If you have reasonable grounds to believe that the varied Sales Terms will be detrimental to your rights, you may terminate these Sales Terms without penalty within 14 days of receiving notice of the varied Sales Terms. We recommend that you check the current Sales Terms before purchasing a product. Our agents, employees and third parties do not have authority to change these Sales Terms.

14. Indemnity

You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your breach of these Sales Terms. You agree to co-operate with us (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our products or services including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information you have given us. The obligations under this clause will survive termination of these Sales Terms.

15. General

(a) Privacy: We agree to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and any other applicable legislation or privacy guidelines.

(b) Accuracy: While we endeavour to keep information up to date and correct, we make no representations, warranties or guarantee, express or implied, about the completeness, accuracy, reliability, suitability or availability of any information, images, products, services, or related graphics contained on the Site for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

(c) Termination: We reserve the right to refuse supply of the products or services ordered by you, terminate your account, terminate our contract with you, and remove or edit content on the Site at our sole discretion, without incurring any liability to you. We may terminate your account and our contract with you, in our sole discretion, without incurring any liability to you, if:

  • you commit a non-remediable breach of these Sales Terms;
  • you commit a remediable breach of these Sales Terms and do not remedy the breach within 14 days after receiving notice of the breach.

(d) GST: If and when applicable, GST payable on our services or products will be set out in our invoices. By accepting these Sales Terms you agree to pay us an amount equivalent to the GST imposed on these charges.

(e) Relationship of Parties: These Sales Terms are not intended to create a relationship between the Parties of partnership, joint venture, or employer-employee.

(f) Force Majeure: We will not be liable for any delay or failure to perform our obligations under these Sales Terms if such delay is due to any circumstance beyond our reasonable control.

(g) Notice: Any notice in connection with these Sales Terms will be deemed to have been duly given when made in writing and delivered or sent by email, facsimile or post to the Party to whom such notice is intended to be given or to such other address, email address or facsimile number as may from time to time be notified in writing to the other Party.

(h) Waiver: Any failure by a Party to insist upon strict performance by the other of any provision in these Sales Terms will not be taken to be a waiver of any existing or future rights in relation to the provision. No waiver by us of any of these Sales Terms shall be effective unless we expressly state it is a waiver and we communicate to you in writing.

(i) Assignment: You must not assign any rights and obligations under these Sales Terms, whether in whole or in part, without our prior written consent.

(j) Severability: If any of these Sales Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

(k) Jurisdiction and Applicable Law: Your use of the Site and any dispute arising out of your use of it is subject to the laws of New South Wales and the Commonwealth of Australia. These Sales Terms are governed by the laws of New South Wales and the Commonwealth of Australia and subject to the exclusive jurisdiction of the courts operating in New South Wales, Australia. The Site may be accessed throughout Australia and overseas. We make no representation that the Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access the Site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the Site

(l) Entire Agreement: These Sales Terms and any document expressly referred to in them represent the entire agreement between you and us and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.